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Knowledgebase : Virtual Private Servers
 


OBTAINING AN SSL CERTIFICATE A Small Orange can provide you with a SSL certificate [https://help.asmallorange.com/index.php?/Knowledgebase/Article/View/192/29/secure-sockets-layer-ssl-overview] for $39.95/year. If you'd like to buy it from someone else w...
WHAT IS WHM (WEB HOST MANAGER)? Web Host Manager, or WHM, is a powerful program that allows administrative access to the back end of cPanel. Reseller accounts get basic WHM. Dedicated Servers and VPS accounts get root WHM (also called rWHM), which has...
This guide is intended as a basic introduction of Advanced Policy Firewall (APF) and Brute Force Detection (BFD). For more detailed information, feel free to contact A Small Orange and we'll be glad to help you. See the end of the article for links to the...
There are many options available to you if you're looking to do a backup of your virtual private server or dedicated server. Read on to find out what your options are and how you can make sure all your content is backed up in case of an emergency! _Befo...
We recommend performing some simple upkeep to your VPS occasionally to make sure it's running in tip-top shape. Below are some guidelines and tips to help you get the most of your robust VPS. DISK USAGE Keeping track of Disk Usage on your VPS is an imp...
We typically expect our Cloud VPS customers to have a higher level of knowledge when it comes to managing their hosting, but if you're new to command line interfaces (CLI), that's okay too! To help you get started, here are some basic commands that yo...
PACKAGES AND ACCOUNTS PACKAGES While not required, each domain you want to host should have an account package assigned to it. This sets limits such as disk space, bandwidth, number of add-on domains, etc. This is used primarily for hosting customer sit...
The Developer VPS is simply a VPS with CentOS Linux and no control panel. The name 'Developer' was chosen to distinguish it from other VPSes in that more basic Linux/Unix experience is expected. * Setup an HTTP/IMAP/SMTP/DNS/SSH server on Developer V...
Let's say you don't want to run the Mailman mailing list manager. Since this is a default option in cPanel, there are several steps to completely disable it. _NOTE: new VPS's do not have Mailman enabled by default._ DISABLING MAILMAN FOR CPANEL USERS ...
If you or your email users have established Outlook settings using port 26 for POP email, you will experience email errors when moving to the VPS, as port 26 is not enabled by default. Since some users' ISPs do not allow port 25, you may want to enable po...
Processing stats and logs is resource-intensive. Sometimes, if the processor load is high or if there is too much memory usage, the virtualization software will kill off a running process to keep your VPS within it's resource limits. UPDATING MANUALLY ...
You get a crazy email like this: IMPORTANT: Do not ignore this email. Your hostname (server.domain.com) could not be resolved to an IP address. This means that /etc/hosts is not set up correctly, and/or there is no dns entry for server.domain.com. P...
ASSIGN YOUR SITE There are two IP addresses assigned to your server. You'll need to assign the site you want to implement the SSL on to the second IP address (the first IP is your main "shared" IP): * Login to WHM [https://help.asmallorange.com/inde...
This article describes installing ClamAV [http://www.clamav.net/lang/en/] on a VPS or Dedicated server with cPanel. The process is very simple, to install ClamAV follow the steps below: * Log in to WHM [https://help.asmallorange.com/index.php?/Know...
This guide will walk you through installing CSF on a VPS or Dedicated server. PREPARE THE SERVER After logging in via SSH (as root!) we will need to download the CSF firewall itself, let's make a temporary directory called 'tmp'. Then move into it and ...
This guide will walk you through installing LMD (Linux Malware Detect) on your VPS/Dedicated server: * You will need to be logged in as ROOT to the server over SSH * Create a temporary directory and navigate into it * Download the latest rele...
The A Small Orange Nginx Acceleration stack is designed to provide greater levels of scale for Dedicated and Cloud VPS servers that receive high amounts of traffic or that require additional performance through the features provided in the acceleration st...
We offer a full WHM with root access for VPS and dedicated owners. WHM users can: * create, delete, and suspend cPanel accounts * manage and monitor your sites (password resets) * access all of your domains' DNS zones * configure your o...
This is a quickstart guide to getting your new VPS up and rolling. VERIFY SETTINGS First, you need to verify settings in your WHM... use this Basic cPanel & WHM Setup page as your guide. If you have questions about how to login to WHM check out this ar...
MANUAL BACKUP You can create individual account backups from with cPanel by going to Backups, then Generate/Download a Full Backup. This creates a cPanel backup package, usually labeled something like: _backup-Userame-2007-02-10_11-50.tar.gz_ This fi...
WHAT IS A VPS? Virtualization, in computing, refers to the act of creating a virtual (rather than actual) version of something, including but not limited to a virtual computer hardware platform, operating system (OS), storage device, or computer network ...
TRANSFERRING A CPANEL ACCOUNT FROM ANOTHER SERVER TO YOUR VPS * Log in to WHM [https://help.asmallorange.com/index.php?/Knowledgebase/Article/View/246/0/logging-into-whm] _NOTE: do not create the cPanel account first!_ * Navigate to Transfers, in...
Simply open a chat [https://chat.asmallorange.com] to the Billing department and let them know the plan you would like to upgrade to. They will take care of the whole thing!
If you have a VPS with cPanel installed, see below! There are a ton of links to how-tos, tips and tricks, etc. _NOTE: if you have a Developer VPS, please visit the Developer VPS [https://help.asmallorange.com/index.php?/Knowledgebase/Article/View/227/41/...
CLOUD VIP BOOST is an add-on product you can purchase within your Customer Area that allows you to receive increased CPU and disk performance for a nominal fee per month. Cloud VIP Boost improves overall performance on your virtual machine through high...
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ERROR: This domain name (kb.asmallorange.com), does not match the domain name in the license key file help.asmallorange.com.

For assistance with your license, please contact the Kayako support team: https://support.kayako.com