Knowledgebase: Email
Edit an MX Entry
Posted by ASO Admin on 05 February 2020 10:14 AM

cPanel manages your email through its own mail server. However, by altering your MX (Mail Exchange Record) entry you can point your email to another mail server, if needed.

Note: cPanel will not be able to manage your email if you change your MX Entry setting. Do not change your MX Entry unless you know what you are doing. If you have any questions or need any help, get in touch with Support.

To alter your MX Entry setting:

  1. Log into cPanel

  2. Click the Modify Mail Exchanger (MX Entry) link in the Mail area

  3. Click the Change an MX Entry link

  4. Enter the domain name of the new MX Entry in the available field
    Note: you can only change the entry to a domain name (like yourURL.com), not an IP (Internet Protocol) address.

  5. Click the Change button

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Help Desk Software by Kayako fusion
ERROR: This domain name (kb.asmallorange.com), does not match the domain name in the license key file help.asmallorange.com.

For assistance with your license, please contact the Kayako support team: https://support.kayako.com