Knowledgebase: Hosting
Upgrade or Downgrade an Account in WHM
Posted by ASO Admin on 31 January 2020 08:30 AM

To upgrade and downgrade an account in WHM :

  1. Log into WHM

  2. In the Account Functions section in the left-hand sidebar click 'Upgrade/Downgrade'

    The following page will show two boxes: one on the left that lists all currently hosted domains and one on the right that shows a list of all the user accounts for the various domains.

  3. Choose the domain/user account to modify and click the Modify button

  4. From the list of all of the packages shown on the following page, choose the new package you wish to assign to the domain/user account

  5. Click the Change button to be directed to a page listing all the contents of the new package that has been assigned to the domain/user account

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Help Desk Software by Kayako fusion
ERROR: This domain name (kb.asmallorange.com), does not match the domain name in the license key file help.asmallorange.com.

For assistance with your license, please contact the Kayako support team: https://support.kayako.com