Knowledgebase
How Can I Send a Traceroute to A Small Orange?
Posted by KB Editor on 25 July 2017 01:15 PM

A Small Orange recommends using WinMTR freeware to generate a traceroute to send to A Small Orange; this solution is perfect for PCs. For directions on how to use WinMTR, please see the following article:

If you have a Mac, please read:

Once you have completed the traceroute, please contact us via Live Chat to provide screenshot of the results along with the details of your problem. If you already have a support ticket open, please reply to the existing ticket for faster service.
(0 vote(s))
This article was helpful
This article was not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
Help Desk Software by Kayako fusion
ERROR: This domain name (kb.asmallorange.com), does not match the domain name in the license key file help.asmallorange.com.

For assistance with your license, please contact the Kayako support team: https://support.kayako.com