Knowledgebase: Backups
R1Soft Backup Software
Posted by on 03 July 2012 11:24 AM

R1Soft Backup Retrieval

The R1Soft Righteous Backup Software runs periodically and takes a "snapshot" of your home directory for each backup point. The R1Soft software keeps 14 backup points weekly (2 times a day for 7 days), so you can roll back website or application changes. We do not backup 'innodb' tables.

To restore files using R1Soft Backup Retrieval:
  1. Log in to cPanel
  2. Navigate to the Files section, then R1Soft Backup
  3. Navigate to the files or folders you need to restore
  4. Go ahead and restore them via the below optionsL:
    • Browse - allows you to browse your backup and either download or restore certain files only
    • Backup - allows you to download whole backup to your local machine. Backup can be downloaded as an .tar or .zip archive
    • Send to Agent - allows you to restore your account from certain backup file. It will do a complete restore of files

Note: the R1Soft Backup Retrieval DOES contain MySQL databases but you will need to submit a support request or enter a live chat with one of our support ninjas to have your MySQL backup restored.

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Comments (1)
Mitchell Teixeira
18 December 2012 09:28 PM
Thanks ASO for having R1Soft Backups - they were a real lifesaver. Not the most intuitive user interface, but it worked, and my site is back up right where I left it.
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