LOGGING INTO YOUR CPANEL ACCOUNT
Instructions on how to access your cPanel and Customer Area are
emailed to you when your account is provisioned. Follow the
instructions and get in touch [1] if you have any issues. If you have
lost the email with the ...
For this guide, we're going to demystify WordPress a little bit and
show you how easy it is to move a WordPress installation from your
current host to A Small Orange. You'll gain an understanding of the
basic components of WordPress and see how moving the...
PHP 5.5 [1] is available to ALL of our customers. We maintain PHP 5.5
as part of our standard web application stack available to our
customers which includes PHP 5.3, as the default PHP processor, and
PHP 5.4 along with the latest PHP 5.5 as alternate ...
LOG INTO YOUR CPANEL ACCOUNT
Instructions on how to access your cPanel and Customer Area are
emailed to you when your account is provisioned. Follow the
instructions and hop into LiveChat [https://chat.asmallorange.com] if
you have any issues. If you hav...
THE BASICS
You can have multiple domain names share the space on your cPanel
account. It works like this:
Your primary domain, MAINDOMAIN.COM, uses the directory ~/PUBLIC_HTML
for its website files.
Your first add-on domain, EXAMPLE.COM, uses the dire...
WHAT IS FILE MANAGER?
The File Manager allows you to manage your site through HTML, rather
than an FTP tool or other third-party application, while logged into
your cPanel account. You can upload, create or delete files, organize
files in folders, and ch...
WHAT IS WEB DISK?
Web Disk [https://docs.cpanel.net/cpanel/files/web-disk/82/] (also
known as WebDAV) is a drag-and-drop interface in cPanel which allows
you to access your website's files as if it were a local drive on your
computer. Web Disk is an obso...
Permissions can be very important when it comes to hosting your
website. Permissions can allow our server computer to write and edit
your files. Along with that, some files need to be protected from
writing and editing, as a security measure. You can chan...
You can make changes to your email account through cPanel or webmail.
The instructions below will guide you through changing your email
password via either method.
CHANGING YOUR EMAIL PASSWORD THROUGH WEBMAIL
The email account owner can use this method...
Let's say you're developing a script on your PC at home, and you need
to connect to your database remotely using a MySQL admin program. No
problem. This procedure is a little quirky, but here are the steps to
grant remote access to your database.
_NOTE: i...
You can redirect your website's visitors from a source URL to a target
URL with any of three different commonly used methods. For instance,
if you want to direct your customers who would normally hit
'www.example.com' to 'www.examples.com', you would set ...
Cron jobs run scheduled commands at specific times. The Cron Jobs tool
in cPanel is helpful for setting up automated maintenance and other
unmanned server duties.
_Note: you need to have a good knowledge of Linux commands before you
can use cron jobs ef...
Preparing The Python Environment
The first thing we need to do is set up a local Python environment.
For this we'll be using VirtualEnv, which is commonly used to isolate
Python environments. This tutorial will require SSH access to your
account, whic...
Preparing The Python Environment
The first thing we need to do is set up a local Python environment.
For this we'll be using VirtualEnv, which is commonly used to isolate
Python environments. This tutorial will require SSH access to your
account, whic...
You can easily delete a website backup from within your cPanel account
with Softaculous. To delete a website backup:
*
Log in to your cPanel dashboard
[https://help.asmallorange.com/index.php?/Knowledgebase/Article/View/565/10/access-your-cpanel-acco...
WHAT IS HOTLINKING?
Hot link protection prevents other websites from directly linking to
files and pictures on your website and only allows them to link to
file types that you don't specify. If you have a lot of desirable
images, for instance, on your si...
Processing stats and logs is resource-intensive. Sometimes, if the
processor load is high or if there is too much memory usage, the
virtualization software will kill off a running process to keep your
VPS within it's resource limits.
UPDATING MANUALLY
...
In the welcome email we send to all new customers there is a noted
Server IP address. If you're a shared customer, that MAY NOT be the IP
address of your actual server. It's super easy to find the IP address
of your server (for most shared, VPS, business ...
If you want to share a web file with friends or the public, you first
need to determine the path of the file. If you don't already know the
path you can find that in cPanel or via your FTP client.
FILES ON THE PRIMARY DOMAIN
To determine the URL for fi...
If you're having trouble connecting to your email account, or you're
setting it up in your mail client for the first time, there's an area
in cPanel that lists exactly what mail settings you should use for the
account! Here's how to find it:
*
Log in...
If you want to be notified when your account gets close to your usage
limits:
*
Log in to your cPanel account and click Update Contact Info in the
Preferences section
*
Input your email address and select the following options:
*
Send notifi...
cPanel's default partition size for /tmp is 512 MB, which in some
cases can very small for your uses. The /tmp partition on cPanel
servers, assuming it was the one cPanel created and not one you did
yourself, is a file-based partition that can easily be r...
INSTALL GHOST WITH SOFTACULOUS
If you want to install a fresh instance of Ghost on your cPanel
account you can do so very easily with Softaculous
[https://help.asmallorange.com/index.php?/Knowledgebase/Article/View/231/19/softaculous-overview].
Softaculo...
A full cPanel account backup creates a single file with all of your
website files, databases, email accounts, cPanel configuration,
Softaculous installation data, and more. This single file can be
uploaded to any cPanel server and restored so that the acc...
You can now modify the PHP version on your domain super easily, if
you're a current Shared hosting customer, with the PHP Selector module
in cPanel.
WITH PHP SELECTOR
WHAT IS PHP SELECTOR?
PHP Selector resides in your cPanel dashboard. You can modify ...
MySQL [http://en.wikipedia.org/wiki/MySQL] is the world's most widely
used open-source relational database management system that runs as a
server providing multi-user access to a number of databases. It is
named after co-founder Michael Widenius's daught...
WE CURRENTLY PROVIDE A FULLY MANAGED SERVICE FOR CPANEL-BASED CENTOS
SERVERS ONLY. Although we do provide other operating systems on our
Cloud VPS and Dedicated servers like Windows or other Linux
distributions (Debian, Ubuntu, etc.), we do not provide su...
To change your cPanel password:
1. In your browser's address bar, navigate to yourdomain.com/cpanel
2. Underneath the blue Login button, click "Reset Password"
3. On the next screen, enter in your username and click the blue
button to reset your pa...
Sometimes, you need to restart Apache (after making a configuration
change) or your POP3 service is not working properly. WHM has some
quick links to restart services, but what if cPanel needs to be
restarted?
SSH INTO YOUR SERVER USING AN SSH CLIENT (P...
This is a quickstart guide to getting your new VPS up and rolling.
VERIFY SETTINGS
First, you need to verify settings in your WHM... use this Basic
cPanel & WHM Setup page as your guide. If you have questions about how
to login to WHM check out this ar...
Koken [http://koken.me/] is a free website publishing system developed
for photographers, designers and creative DIYs.
PREP THE SYSTEM FOR KOKEN
*
Download the latest version of Koken from the website at
http://www.koken.me [http://www.koken.me]
*...
Each database you use on your account needs to have a distinct name.
Each database you connect to needs a database username assigned to the
database so your scripts/website can connect to it. For this document,
we'll assume you have the domain name EXAMPL...
Hidden files and folder names on your site start with a dot (.). For
example, '.htaccess', '.htpasswd' or '.bashrc'.
When using File Manager
[https://help.asmallorange.com/index.php?/Knowledgebase/Article/View/566/10/all-about-file-manager-and-what-you-...
USING SITELOCK FOR YOUR DOMAIN
The SiteLock icon resides in the Special Offers section of cPanel.
Clicking the SiteLock icon will take you to the Tools page, where you
can either enable SiteLock for a domain, access the SiteLock
dashboard, or change/upda...
SITELOCK EXPERT TECHNICIANS
SiteLock has a dedicated support staff that specializes in your site's
security and supporting the SiteLock product itself. You may find that
you need someone with direct access to the alerts, messages, scans, or
account infor...
Skeleton directories are remarkably useful to set configurations on
new cPanel accounts. This page tells you the location of the folder to
place files for your clients via WHM. Any files in the skeleton
directory will automatically be uploaded to each new...
Customers are responsible for their own backups and web content and
should make their own backups for extra protection. A Small Orange
encourages customers to have an automated weekly or monthly backup,
daily backups are not permitted. Our backups are pro...
Stat programs generally analyze a server's log file, which stores
information on every single visitor, to gather information such as
unique views, hits from search engines, total bandwidth used when, and
more useful information. In cPanel, there's AWStats...
We are happy to inform you that we will be upgrading your account to
the newest version of cPanel. Along with this update, your dashboard
will automatically be switched to the newest theme for cPanel, "Paper
Lantern", as x3 is no longer supported by cPane...
TRANSFERRING A CPANEL ACCOUNT FROM ANOTHER SERVER TO YOUR VPS
*
Log in to WHM
[https://help.asmallorange.com/index.php?/Knowledgebase/Article/View/246/0/logging-into-whm]
_NOTE: do not create the cPanel account first!_
*
Navigate to Transfers, in...
WHAT IS PHP.INI?
The php.ini file is where you declare changes to your PHP settings.
You can use the default settings for the server, change specific
settings by editing the existing php.ini, or create a new text file
and name it php.ini.
There are sev...
This article is intended for customers who already have a SiteLock
account.
If you have questions regarding the SiteLock dashboard or website,
please check out our Getting Started with SiteLock
[https://help.asmallorange.com/index.php?/Knowledgebase/Art...
This article is intended for customers who already have SiteLock and
want to begin using their account.
If you have questions regarding the SiteLock dashboard or website,
please check out our Get Started with SiteLock
[https://help.asmallorange.com/inde...
You can check the amount of disk space you've used, or how much
bandwidth you're currently consuming, right from cPanel.
VIEW DISK SPACE USAGE
*
Log into cPanel
[https://help.asmallorange.com/index.php?/Knowledgebase/Article/View/14/10/accessing-you...
This article is intended for customers who already have a SiteLock
account.
If you have questions regarding the SiteLock dashboard or website,
please check out our Get Started with SiteLock
[https://help.asmallorange.com/index.php?/Knowledgebase/Article...
cPanel [http://cpanel.net/] is the control panel system used by A
Small Orange. It includes both the cPanel control panel and the
WebHost Manager reseller and server management interface. cPanel has
features such as:
* WebMail
[https://help.asmalloran...
Help Desk Software by Kayako fusion