Knowledgebase: Email
Mail Server Info
Posted by ASO Admin on 05 February 2020 10:42 AM

Your mail server name is either:

  • the server hostname (preferred for SSL)

    ​OR

  • ​your domain name, if it is pointed to the server

Make sure you use SMTP Authentication in your email client with the same credentials as those that you have set up for receiving mail.

Note: if for some reason you cannot send mail with the port set as 25, try 26 or SSL 465 instead.

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Help Desk Software by Kayako fusion
ERROR: This domain name (kb.asmallorange.com), does not match the domain name in the license key file help.asmallorange.com.

For assistance with your license, please contact the Kayako support team: https://support.kayako.com