Knowledgebase: Hosting
Terminate an Account in WHM
Posted by ASO Admin on 31 January 2020 08:24 AM

To terminate an account in WHM :

  1. Log into WHM

  2. From the Accounts Functions section in the left-hand sidebar click 'Terminate Account'

    The following page will show you two boxes: one that lists all the current domains and one that lists all the current users.

  3. If you want to remove a domain entirely select it from the box on the left and click the Terminate button

  4. If you only want to remove a user account select an account from the box on the right and click the Terminate button 

Once you have performed either one of these you will be taken to a page telling you the account has been terminated.

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ERROR: This domain name (kb.asmallorange.com), does not match the domain name in the license key file help.asmallorange.com.

For assistance with your license, please contact the Kayako support team: https://support.kayako.com