Knowledgebase: Hosting
Suspend or Unsuspend an Account in WHM
Posted by ASO Admin on 31 January 2020 08:23 AM

To suspend or unsuspend an account in WHM:

  1. Log into WHM

  2. From Account Functions in the left-hand side menu click 'Suspend/Unsuspend an Account'

    On this page you will see two boxes: one on the left containing a list of all currently hosted domains and one on the right containing a list of all the users for the hosted domains.

  3.  Choose the domain/user account that you wish to suspend or unsuspend

    Note: if you are suspending an account enter the reason in the box underneath the Suspend and Unsuspend buttons.

  4. When you're done with your modifications click the Suspend button

    ​OR

  5. If you are unsuspending an account, click the Unsuspend button instead

You will be taken to a new page telling you that the account has been Suspended or Unsuspended, depending upon which option you selected.

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Help Desk Software by Kayako fusion
ERROR: This domain name (kb.asmallorange.com), does not match the domain name in the license key file help.asmallorange.com.

For assistance with your license, please contact the Kayako support team: https://support.kayako.com