Knowledgebase: How-To
How to Use WinMTR
Posted by KB Editor on 25 July 2017 02:27 PM

A Small Orange recommends that you use WinMTR to run traceroute and ping on a domain with a single tool. WinMTR is available in 32 bit and 64 bit editions and is compatible with Windows XP, Windows Vista and Windows 7.

How to Use WinMTR

To run a traceroute or ping on a domain using WinMTR:

  1. Open WinMTR.
  2. In the Host field, type the domain name or IP of the host (e.g. example.com).
  3. Push Start and wait.
  4. Please contact us via Live Chat and provide a screenshot of your results along with the details of your problem.
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Help Desk Software by Kayako fusion
ERROR: This domain name (kb.asmallorange.com), does not match the domain name in the license key file help.asmallorange.com.

For assistance with your license, please contact the Kayako support team: https://support.kayako.com