Knowledgebase: 3rd Party Software
Configuring Microsoft Outlook 2011 for Email Access on Mac
Posted by KB Editor on 13 April 2017 07:13 PM

This article assumes that you have already created an email address.  If you do not have an email address created please the instructions here.

  1. Open Microsoft Outlook 2011
  2. Open the Tools menu.
  3. Click Accounts.
  4. Click E-mail Account.
  5. Enter the following information in the requested fields:
    • Email Address
    • Password: for this email account
    • User Name: your full email address
    • You can obtain your Incoming and Outgoing mail server using this article.
  6. Click Add Account

Enable SMTP Authentication

  1. Open the Tools menu.
  2. Click Accounts.
  3. Click Email Account.
  4. Click More options.
  5. From the Authentication drop-down menu, choose Use Incoming Server Info.
  6. Click Ok
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Help Desk Software by Kayako fusion
ERROR: This domain name (kb.asmallorange.com), does not match the domain name in the license key file help.asmallorange.com.

For assistance with your license, please contact the Kayako support team: https://support.kayako.com