Knowledgebase: 3rd Party Software
Configuring your KMail
Posted by KB Editor on 12 April 2017 04:54 PM

How to Set-up KMail

To set up KMail, you will need to know your incoming and outgoing servers using the instructions located here.  Once located, follow the steps below to configure KMail:

  1. Go to Settings and click Configure KMail.
  2. Click Identity and add the name you want to display in emails and full email address.
  3. Click Accounts or Network.
  4. Under the Receiving tab, press the ADD button and add your incoming email information.
    • The Account Name or Login must be the full email address.
    • The Host should be mail.example.com. Replace example.com with your own domain name.
  5. Click OK to close.
  6. While still on Accounts or Network, switch to the Sending tab.
  7. Press the ADD button and add your outgoing email information.
    • Use SMTP and Host is again “mail.example.com”.
    • Be sure to check the Server requires authentication box if you have one.
  8. Click OK to close.
  9. Click OK again, and you should be able to use your email.
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Help Desk Software by Kayako fusion
ERROR: This domain name (kb.asmallorange.com), does not match the domain name in the license key file help.asmallorange.com.

For assistance with your license, please contact the Kayako support team: https://support.kayako.com