A full cPanel account backup creates a single file with all of your website files, databases, email accounts, cPanel configuration, Softaculous installation data, and more. This single file can be uploaded to any cPanel server and restored so that the account will function exactly like it did at the time of the backup.

ASO servers run a backup script once per day to create a full cPanel backup of each account on the server. Each backup is overwritten every 24 hours. Contact us if you need to see what backups are available for your account.
 

To create a full account backup of your cPanel account:

1. Log in to cPanel
2. Click Backups in the Files section
3. Click Download or Generate a Full Account Backup
4. Pick Remote FTP Server from the Backup Destination dropdown menu
5. Enter the email address where you'd like to receive a completion report
6. Enter the Remote Server you want your backup to go to in the next blank
7. Enter the FTP name and passwords in the next two blanks
8. Click Generate Backup
9. Click Go Back, then Go Back again

When the backup is finished, you'll see a link to the file name that you can use to download to your computer.

To restore a full account backup:

1. Log in to cPanel
2. Click Backups in the Files section
3. Click the Browse button adjacent to Restore a Home Directory Backup
4. Located the file you'd like to restore your account to and click Open
5. Click Upload
6. Send an email to [email protected] (or submit a ticket)