Support Center

Renew or Auto-Renew Your Domain

Last Updated: Aug 09, 2016 05:11PM CDT

If you received an email entitled 'Upcoming Domain Renewal Notice' asking to renew your domain, but don't know what next steps to take READ ON!

Renew Your Domain

If you get a domain renewal email you can renew your domain:

  1. Log in to your Customer Area: https://customers.asmallorange.com/clientarea.php

  2. Navigate to My Domains and click the wrench icon to the right of the domain you want to manage

  3. Scroll down on the manage domain page and at the bottom and click the Renew Domain link

  4. You will be guided through the order and checkout process

Set Your Domain Registration to Auto-Renew

If you see that your domain is set to auto-renew, then your account MAY renew but it also MAY NOT renew. Whether it will actually auto-renew depends on whether you have a credit card on file with us.

When your domain is set to auto-renew that you will get INVOICED for the renewal. If you have a credit card on file with us, then we attempt to charge your card for any and all invoices that generate. If an invoice generates for your domain, and you have a valid card on file with us, then you should get renewed automatically. However, we will not try charge the card until the listed due date which is usually the expiration date.

If you don't want to wait, you can order a renewal on your own:

  1. Log in to your Customer Area: https://customers.asmallorange.com/clientarea.php

  2. Navigate to My Domains and click the wrench icon to the right of the domain you want to manage

  3. Scroll down on the next page and at the bottom and click the Renew Domain link

  4. You will be guided through the order and checkout process

    See also All About Domain Registration

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