Support Center

ICANN Registrar Accreditation Information

Last Updated: Jun 01, 2015 12:56PM CDT

There are new, as of December 2013, regulations and procedures for ICANN's Registrar Accreditation Agreement.

Validating Registrant Email Addresses

Starting in January 2014, the registrant contact will need to be validated upon the purchase or transfer of a domain name or if the registrant’s first name or last name has been modified. If any of these situations are true our registrar, OpenSRS, will send an email requiring an affirmative response from the registrant. If they fail to receive an affirmative response from the registrant within 15 days it will result in the suspension of the name. This means that the domain (and any related services) will be offline at that time. If a registrant has already validated their contact information, this process will not be initiated.

Validating WHOIS Data

The same validation process will take place if a WHOIS Data Reminder Policy (WDRP) notice, 30 day expiration notice or 5 day expiration notice bounces. It is extremely important to ensure the WHOIS data that you provide for your domain is correct.

ICANN Website Requirements

ICANN now requires that we list the following new pieces of information on your website:

We hope that these changes in ICANN policy will have little effect on the ease in which you are able to order domain registrations or transfers. Please contact our billing department with any questions or concerns.

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