Support Center

Billing Info

  • Account or Site Suspension

    Billing Suspensions Your account may display a suspended notice if you are more than 7 days past due on your ...

    Nov 26, 2018 01:12PM CST
  • Billing Currency

    All of our monetary transactions transpire in US Dollars. The currency symbol displayed on your invoice or wit...

    Jun 01, 2015 09:26AM CDT
  • Cancel Your PayPal Subscriptions

    If you previously paid for your hosting services with PayPal and canceled your account or have changed billing...

    Jun 01, 2015 09:31AM CDT
  • Cancel Your Account

    The best option is to request cancellation from within your Customer Area: Log in to your Customer Area...

    Jan 19, 2017 09:29AM CST
  • Change Your Billing Cycle

    To change the frequency of payments for your account or to be billed in advance please open a chat with our Bi...

    Nov 26, 2018 01:10PM CST
  • Find VAT on Your Invoice

    Your VAT will be separately itemized, under the subtotal and above the total, on invoices and billing informat...

    Jun 01, 2015 09:31AM CDT
  • Fraudulent Charges on Your Credit Card or PayPal

    Uh oh! did someone make a fraudulent charge to your credit card or PayPal account? We take fraudulent cha...

    Jun 01, 2015 09:31AM CDT
  • Merge Billing Accounts

    We can merge two billing accounts to make your hosting packages accessible from one place with a single Custom...

    Aug 19, 2015 12:21PM CDT
  • Modify an Account in WHM

    The Modify an Account function in WHM can be used to update a cPanel account which you previously created. See...

    Jun 01, 2015 09:32AM CDT
  • Pay Your Invoice

    You can view and pay all of your invoices right from your Customer Area. View Your Invoices To view your...

    Nov 26, 2018 01:13PM CST
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